Attend required Ingersoll Rand training.Candidates will use Ingersoll Rand provided tools.Advanced customer service skills including conflict management and opportunity development/consulting.Advanced verbal and written communication skills.Proficiency with hand held computer (i.e. Operating knowledge of Microsoft office software and other basic computer usage.Candidates who possess this knowledge or skills but have not completed a formal program may be considered. Desired degree program in Electrical/Electronics Technology or HVAC with advanced knowledge of some or all of the following: AC/DC circuits, wiring diagrams/schematics, motors/controls, PLCs, HVAC electricity, controls, refrigeration systems and/or refrigerant certification.High school diploma or equivalent required.Desired applicants will have 2-8 years’ experience of troubleshooting industrial/commercial mechanical systems.Basic Air Quality ( system compressor/dryer – air treatment).Advanced network systems installations ( IMMC/ASC, X Series Automation).Works with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.Ensures proper operation of compressed air equipment by completing preventative maintenance requirements and 47 point inspections on a wide variety of compressors, refrigerated dryers, desiccant dryers and additional compressed air components.Provides assistance and training to Apprentices and Field Service Technicians.Explains practices, procedures, and policies to reach agreement with suppliers and others outside of the job area.Maintains rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques and recommending system improvements.Increases Ingersoll Rand customers awareness of how Ingersoll Rand products, services and solutions such as Package Care, Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.Documents service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets.Serves as technical support for customers and Customer Service Managers.Able to read wiring schematics and diagrams for all equipment. Conducts safety assessments of a continuously changing working environment.Including “hands-on” work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician. Provides technical assistance on equipment pre-commissioning and start-ups, installations and repairs of compressed air systems.Effectively communicates verbally and in writing with customers and co-workers.In addition, you need to have knowledge of all operations and parts manuals associated with all equipment. You will use precision measuring tools for diagnostic trouble shooting of compressed air equipment. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.įield Service Technician – Industrial Technologies and Services serves customers by installing, troubleshooting, repairing and maintaining all makes of rotary screw and reciprocating and or Centac and ECC air compressors, along with additional compressed air system components. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities.
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